Inside Mazda

Mazda3 and Mazda6 Warranty Extension Statement

August 5, 2016

WASHINGTON, DC (August 5, 2016) – Mazda Motor Corporation is extending the warranty coverage for dashboard crash pads on certain 2009-2013 Mazda6 vehicles produced from February 4, 2008 through August 24, 2012.

On certain model year 2010 Mazda6 vehicles that are exposed to severe environmental conditions including high ambient temperature and humidity, the material used in the crash pad may deteriorate over time. If there is prolonged exposure and deterioration, the crash pad could develop a sticky surface. If a sticky surface condition exists, Mazda suggests the crash pad be replaced and is extending the warranty coverage to address this condition for a period of 10 years (120 months) from the original warranty start date, with no mileage limitation.  The warranty extension only applies to the sticky surface condition. It does not apply to crash pads that are discolored, warped, or split.  These conditions are covered under Mazda’s New Vehicle Limited Warranty for the first 36 months or 36,000 miles, whichever comes first.

Any customer whose eligible vehicle experiences this condition is asked to contact their Mazda dealership.

Mazda3 Warranty Extension

Mazda Motor Corporation is also extending the warranty coverage for dashboards on certain 2010 Mazda3 vehicles produced from October 7, 2008 through April 28, 2010.

On certain model year 2010 Mazda3 vehicles that are exposed to severe environmental conditions including high ambient temperature and humidity, the material used in the dashboard surface may deteriorate over time.  If there is prolonged exposure and deterioration, the dashboard could develop a sticky surface. If a sticky surface condition exists, Mazda suggests that the dashboard be replaced and is extending the warranty coverage to address this condition for a period of 10 years (120 months) from the original warranty start date, with no mileage limitation. The warranty extension only applies to the sticky surface condition. It does not apply to dashboards that are discolored, warped, or split.  These conditions are covered under Mazda’s New Vehicle Limited Warranty for the first 36 months or 36,000 miles, whichever comes first.

Any customer whose eligible vehicles experiences this condition is asked to contact their Mazda dealership.

Mazda North American Operations is headquartered in Irvine, Calif., and oversees the sales, marketing, parts and customer service support of Mazda vehicles in the United States and Mexico through more than 700 dealers. Operations in Mexico are managed by Mazda Motor de Mexico in Mexico City.

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Contact:
Tamara Mlynarczyk, 202-467-5092
Jeremy Barnes, 949-727-6844